SAP Signavio

SAP Signavio

What does it do?

It speeds up your transformation!

Shorten and digitize transformation projects – it’s less a product and more a new approach to how SAP ERP customers can use the SAP Signavio Process Transformation Suite to radically accelerate and digitize their transformation projects.

Transformation – Customer concerns

• The transformation journey seems to be a long and cost-intense project
• The underlying core application that drives the business processes is key (business risk to change)

Customers are facing two different internal perspectives on top of all these uncertainties – a C-level perspective and business and IT reality perspective.

• On one hand, there is tremendous pressure from the C-Level to move quickly and become more agile because of the market demands.
• On the other hand, agility meets reality, which is characterized by enormous complexity of systems and a lack of transparency across business processes and IT.

As a result, the different perspectives and uncertainties lead to a number of problems that almost all customers can observe:

• First of all, almost every company is facing an enormous complexity that leads them to not know where and how to start their transformation project. Do I go lift and shift? Should I start with greenfield, brownfield, etc.? (too complex)
• Once started the project, it takes months or even years to prepare and implement to go live. (time consuming)
• And when the solutions are up and running after that long time, customers often experience, that they have not yet created real business value because they have focused a lot on securing the project instead of driving value. (Value/impact)

At the same time, organizations normally face confusion resulting from the distribution of non-digitized and even non-documented information.

The (Costly) Mistake

To solve this problem, fix the mistakes of the past and accelerate their transformation projects, companies typically hire external consultants, coordinate between different regions and business units, and have to conduct (many) workshops and preliminary studies. They invest $$$$$$ employing entire departments, and yet ultimately take weeks to capture just one of their “as-is processes”.

And this is where companies today lose so much time and money preparing for transformation projects. A lot of time is spent discussing process execution models just to understand how the business processes works. In the end, it takes a lot of time to create this “digital dust”, for example in MS PowerPoint or Excel, which is then distributed and stored in different tools across the entire company. And in the end, sometimes it’s already outdated and there’s a lack of real trust.

Solution (SAP Signavio)

Instead of investing a lot of money, employing huge teams..  Signavio offers a new approach.

This approach is transparent, digitized, and can be implemented without politics because it is data and value driven. It speeds up preparation from months and quarters (or even years) to days.

Every transformation journeys should pass through 3 phases:

1. Prepare

2. Deploy

3. Run

With the plug and gain approach customers radically speed up their SAP ERP transformation project, reducing complexity, mitigating risks, and saving costs while accelerating their transformation project in all three phases.

How does it work?

A customer needs their existing SAP ERP data and of course SAP Signavio. As soon as the connection is established;

• With thousands of KPIs, you can uncover, where you stand within hours.
• With benchmarks, that show your performance status and how much you are behind from the median or what you could expect, if you move closer to your peers’ or whether you are already ahead of the curve.
• And with recommendations that show you tailored to your current business execution what you can improve, for example in leveraging SAP S/4HANA to automate your business processes.
• Finally you get a lot of information about your business process executions, like process performance indicators or the process flows of how your processes are flowing through the system.
• You even gain context on value drivers that are behind your business processes and also identify the most frequent blockers.

All this information helps customers prepare for their transformation by gaining direct insights within hours.

The next step is to design the future. Once you have understood the shortcomings, the inefficiencies, the value potential of the improvement, you then need to take it one step further. You need to decide and design how you want to work in the future. Faster time to process model design is the next step on a customer’s journey.

Using existing data to recreate, reverse engineer your process execution in process models. And that obviously, allows you to have your as-is process repository, based on data out of your SAP ERP system.

Deployment

For an optimal deployment, it is important to bring colleagues from IT and business together to discuss and collaborate on the future model. Much of this is then subsequently implemented by the IT colleagues.

Assessment & Planning

Detailed analysis of existing processes, objectives, and current organizational challenges.

• Process discovery, determining current workflows, gaps, and inefficiencies.
• Goal alignment, defining specific objectives related to SAP Signavio (solution suite) – efficiencies, cost reductions etc.
• Enhanced compliance (inc Policies, Standards, Regulations) – potential integration with solutions such as SAP Risk & Assurance Management.
• Avoiding roadblocks, ensure a smooth implementation and ongoing alignment with the wider SAP S/4 migration plan and objectives.

Configuration & Customization
After an assessment, configuration and customizing of the SAP Signavio suite.

• Tool configuration, creation of process models, dashboards, and process mining capabilities.
• Customization, building the Signavio platform to match client specific processes, standards and workflows.

Training & Knowledge Transfer
A critical step to ensure maximum value and ROI from any SAP solution.

• Hands-on Remote “end user” training to enable business users.
• Ensuring process owners and business users can perform process mapping, performance assessments and reengineering on their own, with features fully understood.

Post-Implementation Support
Hypercare / Intensive Support at each stage of Signavio solution suite deployment(s).

Then following the S/4 Migration and deployment of all SAP Signavio modules. Solution value is gained through continuous and proactive support and system/solution optimization.

• AMS or Support Service: Monitoring & Troubleshooting, identification of any technical issues and housekeeping. Performance Optimization via continual monitoring of process performance for improvement areas. Scalability to ensure the platform provides business value to in conjunction with the growth and changing needs of your organization. Post-implementation support ensures that customers can continue to achieve measurable process improvements, a clear ROI via measurable outcomes.

Winterhawk Tips! 

If you had SAP Signavio implemented and are not seeing the business value you expected

Possible reasons :

User Adoption > lack of workshops, poor transition, lack of documentation, training, no ongoing support service

Solutions > Missing Signavio solutions (potentially wrong products purchased/deployed for customer requirements).

Incorrectly configured SAP systems / settings > Data collection issues, inefficiencies, errors.

Incorrectly configured Access/Authorizations > Missing privileges in API, Signavio and/or SAP,

background user, cloud tenant connections.

Steps

• Check Data Quality
• Review System Configurations
• Verify System Access
• Confirm user’s entitlements
• Check API Access/Tokens
• Troubleshoot Data Collection issues