Winterhawk has developed a wide range of enhancements for clients, to improve and automate the User Experience (UX) within SAP GRC Solutions.
From Interactive Dashboards, Robotic Process Automation (RPA), Machine Learning, A.I., to Chat Bots, Process Bots, Automation…
Almost anything is possible.
Innovation
Innovation: The Art of the Possible
What can be custom built within GRC solutions?
- Chat Bots – Interactive sessions, with pre-determined questions & response data set.
- Process Bots – Automated Manual activities, which are repetitive in nature.
– Interactive Issue / Case Management system using Process Bots
– User Role Assignment using Chat Bots
– Interactive Survey Management & Improved Offline Assessments using Chat Bots
– AI / ML analysis based on Data Patterns - Password Self-Service using Chat Bots.
- Creation of Access Requests (template-based) using Chat and Process Bots.
- Approval of access requests and Mitigation Controls using Chat and Process Bots.
- Connect and interact with service management/ customer service solutions such as:
ServiceNow, BMC / Remedy, Zoho Desk, HubSpot, Zendesk etc. - Automated creation of Master Data.
What tasks might you seek to automate with RPA?
- High Volume
- Repetitive
- Resource Intensive
- Rules Based
- Low Variance
Benefits
- Enhanced Efficiency
- Higher Quality
- Reduced Cost
- Increase Productivity
- Increased Flexibility
- Increased User Satisfaction
- Increased User Experience
Here are some examples Winterhawk can deploy for a number of SAP GRC Solutions.
- Password Self Service using Chat Bots
Solution : SAP Access Control - Creation of Access Requests (Template-based) using Chat and Process Bots
Solution : SAP Access Control - Approval of Access Requests and Mitigation Controls using Chat and Process Bots
Solution : SAP Access Control - Interactive Issue / Case Management using Process Bots
Solutions : SAP Risk Management & SAP Process Control - User role assignment using Chat Bots
Solution : SAP Access Control & native SAP Security - Interactive Survey Management using Chat Bots
Solutions : SAP Risk Management & SAP Process Control - Creation of Master Data inc. Organisation, Process, Sub process, Controls, Risk using Process and Chat Bots
Solutions : SAP Risk Management & SAP Process Control
Dashboards: GRC Management Reporting & Data Visualisation
The Challenge
With many GRC solutions (both SAP and non-SAP), organisations often struggle to determine where their biggest threats or risks actually reside. SAP GRC solutions are delivered with out-of-the-box reporting, but these reports often miss the mark when it comes to specific client requirements.
The Opportunity
SAP GRC solutions such as Access Control, Process Control & Risk Management have native integration with Analytic and dashboard applications such as SAP Analytics Cloud (SAC), SAP Fiori, Power BI & SAP BW, which can be used to generate powerful, fully-interactive reporting at all levels. Leveraging these applications, new and powerful reports can be produced which deliver enhanced awareness & information from pre-existing data sources.
Contact us
Get in touch to find out how you can leverage RPA and Dashboards to enhance efficiency, increase productivity and reduce costs.