SAP GRC Expert On-Demand

Your SAP enterprise software solution is crucial to managing business operations as well as customer relationships. When everything flows along smoothly, SAP works effortlessly behind the scenes; however, when an issue arises you need an expert who can resolve problems efficiently and effectively.

But why pay for a fixed length support contract when you don’t need it all the time?

Winterhawk’s SAP GRC Expert On-Demand service provides organisations with the assurance that their SAP GRC Solution is supported by experienced resources familiar with the application set-up, with the added flexibility to ensure support is provided when required.

Expert On-Demand is available in blocks of 30 days to be used during a 12 month period as and when required. Simply subscribe to the number of blocks required (i.e., 2 blocks = 60 days). If all blocks are used up before the 12 month period, don’t worry, it is easy to subscribe to another block.

Typical activities covered by the SAP GRC Expert On-Demand service include:

• Master Data Maintenance, including:
  Organisation & Process Hierarchy updates, Control Owner & Tester Assignments, Test Plan maintenance
• Control Content & Data Maintenance
• Debug and Analyse Role/Access related issues
• ABAP Debugging to determine route cause of issues and process enhancements to provide resolution
• Analysis of New functionality / PC Limitations Using ABAP e.g. Improvements to Standard Workflows & Reporting
• Perform User & Role security design and authorization restrictions
• Business activity support during Control Assessments windows