Expert On-Demand

Expert On-Demand

 

Your SAP enterprise software solution is crucial to managing business operations as well as customer relationships. When everything flows along smoothly, SAP works effortlessly behind the scenes; however, when an issue arises you need an expert who can resolve problems efficiently and effectively.

Why pay for a fixed length support contract when you don’t need it all the time?

Winterhawk’s SAP Security Expert On-Demand service provides organisations with the assurance that their SAP Security is supported by experienced resources familiar with the application set-up, with the added flexibility to ensure support is provided when required.

Expert On-Demand is available in blocks of 30 days to be used during a 12 month period as and when required. Simply subscribe to the number of blocks required (i.e., 2 blocks = 60 days). If all blocks are used up before the 12 month period, don’t worry, it is easy to subscribe to another block.

Typical activities covered by the SAP Security Expert On-Demand service include:

  • Break Fix Support
    Example: Problem analysis and authorisation traces
    Example: Review/revise user authorisations
    Example: Perform the appropriate change management through development and production
  • User and Role Changes
    Example: Further authorisations restrictions or additions are required
  • System Maintenance
    Example: Maintaining transaction to authorisation object relationships

SAP Security Expert on Demand

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…to hear more about our SAP Security/Authorisations Implementation, Support, Managed Services, Expert On-Demand , Risk Remediation and Audit Assessments. Drop us a line.